FAQs2020-06-29T14:47:12-04:00

Court Reporting / Room Rental

Where are your deposition suite locations?2020-05-26T10:24:11-04:00

We have deposition suites located at Malta Commons Business Park, 100 Saratoga Village Boulevard, Malta, NY which are on the Northway side of the complex. Click here for directions.

We also have deposition suites located at The Anderson Group, 125 Wolf Road, Albany, NY.

How much advance notice must I give to be able to reserve your services for a court reporter and/or room rental?2020-05-24T19:37:41-04:00
We have a staff of court reporters and six suites available in Malta. It is not uncommon for our clients to call the day before to reserve a reporter and/or a suite. However, it would be appreciated if you could call in advance of that.

At our Albany location, we would suggest that you give as much notice as you can.

Is there a cancellation fee?2020-05-24T19:38:18-04:00
We would require a 48-hour cancellation. It may be waived in some instances.
What are your rates for a court reporter and a suite rental?2020-06-29T14:45:45-04:00
Please call regarding our rates.
How many people can your suites accommodate?2020-05-24T19:39:43-04:00
We have two suites that will accommodate 14 people and we have three suites that will accommodate 6 to 8 people.
What are your hours of operation?2020-05-24T19:40:11-04:00
Our normal business hours are from 9:00 to 5:00, Monday through Friday, however, we are flexible and we will work holidays and weekends for an additional charge.
Do your reporters travel to other locations?2020-05-24T19:40:43-04:00
Yes. We have reporters throughout the Capital District and we welcome the opportunity to travel to your office or the destination you have chosen.
What is your service area?2020-05-25T12:04:53-04:00
We cover Rensselaer County, Albany County, Schenectady County, Montgomery County, Fulton County, Saratoga County, Warren County and Washington County. If you have to schedule a job outside of those counties, please call and we will secure a reporter for you.
What is your turnaround time on transcripts?2020-05-25T12:05:40-04:00
Our normal turnaround time is ten business days. We can do expedited transcripts and would prefer to be notified of that need before the scheduled date.
Do you supply electronic transcripts?2020-05-25T12:06:25-04:00
Yes we do.

There is no charge for the electronic transcript. There is only a charge for the transcript, itself, which can be delivered in hard-copy form and/or electronic delivery form.

What are your payment options?2020-05-26T09:51:04-04:00
If you are already a client, we will send an invoice with the transcript. If you are a new client, we would require payment prior to delivery of the transcript. We do accept MasterCard and Visa, however, there is an additional charge. Payment on matrimonial matters and tape transcriptions must be made prior to delivery of the transcript.

Tape Transcripts

Is your agency certified by the court system to produce transcripts from the court CD’s?2020-05-26T09:06:51-04:00
Yes. We are certified by the Unified Court System to do tape transcriptions. We are listed as such in the manual that the court will send you when you request a tape.
What is the procedure for tape transcription?2020-05-26T09:05:50-04:00

Call Martin Deposition Services and tell us you would like to use our services for the tape transcription. You must then call the court where the hearing was held and advise them that you have selected our agency. The court will then forward the tapes to us.

When we receive the tapes, our transcriptionist will advise you of the estimated cost of the transcript. You will receive an invoice for the cost of transcription and handling. Upon receipt of your check, you will be advised when you can expect the transcript and she will begin the transcription.

What is the normal turnaround time for tape transcripts?2020-05-26T08:34:21-04:00
Normally tape transcripts take ten business days. If that can’t be accomplished, you will be advised when you will receive it.
Does a transcript go to the court as well?2020-05-26T08:32:08-04:00
We are required to supply the court with a copy of the transcript.
What are your payment options?2020-05-26T09:51:04-04:00
If you are already a client, we will send an invoice with the transcript. If you are a new client, we would require payment prior to delivery of the transcript. We do accept MasterCard and Visa, however, there is an additional charge. Payment on matrimonial matters and tape transcriptions must be made prior to delivery of the transcript.

Virtual Office Solutions

What is a virtual office?2020-05-26T09:49:25-04:00

The virtual office is an economical way to expand your business to multiple locations without the high cost of a lease and the expense of furnishings, state-of-the-art equipment, and internet access.

What do you offer at your location?2020-05-26T09:48:58-04:00

We offer beautifully appointed conference rooms, videoconferencing, photocopy machine, all-in-one for printing, faxing and scanning, Polycom conference phone, coffee and snacks. There is free parking and handicap access. Catering can be arranged for an extra charge.

Do I have to rent a conference room for an entire day, week or month?2020-05-26T09:48:08-04:00

No. We do have a two-hour minimum on rentals. You can rent on an hourly, daily, weekly, or monthly basis.

Can I rent nights and weekends?2020-05-26T09:47:39-04:00

Yes. We welcome night and weekend rentals.

Does the room rental fee include use of the videoconference equipment?2020-05-26T09:14:28-04:00
No. Video conferencing is a separate entity. Please call the office to speak with our office manager and she will go over the rates with yo
Can I make an appointment to tour your rooms?2020-05-26T09:12:31-04:00
By all means. We welcome tours. We feel sure that you will be pleased with what we have to offer. You can also view our rooms on our website.
How do I begin?2020-05-26T09:11:01-04:00
Just call or email us and we will answer any questions you have.
Do you take credit cards?2020-05-26T09:09:03-04:00
Yes. We take MasterCard and Visa.
How do I get started with virtual office solutions?2020-05-26T10:36:24-04:00

Call or email our office and we will answer any questions you have at that time. 

Virtual Business Mailing

What is a virtual mailbox?2020-05-26T10:07:04-04:00

A virtual mailbox allows your company to establish a presence with a physical address at a location beneficial to your business for your business stationery, business cards, or website. Having a physical mailing address on your website will generate business in that location in which you’re looking to expand.

What can I expect in terms of receiving my mail?2020-05-26T10:06:28-04:00

You tell us how you wish to receive your mail. We can open your mail and scan it or fax it to you or forward it to your primary office address.

Can you notify me of mail delivery?2020-05-26T10:05:58-04:00

Yes. Upon request, we will notify you when mail is received or you may wish to have your mail forwarded on a daily, weekly or monthly basis. We will follow your instructions regarding forwarding of mail to your address.

Can I have packages delivered to my virtual mail address and forwarded?2020-05-26T10:05:22-04:00

Yes. We will require notification that we will be receiving a package and the time and date of delivery.

How do I get started with virtual business mailing?2020-05-26T10:38:23-04:00

Call or email our office and we will answer any questions you have at that time. When you’re ready to begin, you must fill out and return to us a PS Form 1583 (Click to download PDF) Please read directions on the form and follow instructions carefully before submission to us. Your mailing address will be in Malta, NY 12020, home of Global Foundries.

Is there a monthly charge and a forwarding charge for this service?2020-05-26T10:01:15-04:00

Yes. There will be a monthly charge and a forwarding charge. Please contact our office for the rates.

How will payment be made for the service?2020-05-26T09:55:31-04:00

We accept Visa and MasterCard. A setup fee will be charged and a three-month minimum will be required on new mail clients which will be charged to your account upon sign up. We will subsequently charge your card on a monthly basis unless you prefer to pay in advance for a certain period of time.

Can I cancel the service at any time?2020-05-26T09:55:01-04:00

We will need email or written notification of your cancellation one month in advance.

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